Privacy Policy
Last updated: January 2025
1. Introduction
RebeDesign, operated by Trusty Digital CLD ("we", "us" or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website rebedesign.org or use our services.
2. Information We Collect
Personal Information
When you contact us or request our services, we may collect:
- Name and contact information (email, phone number)
- Business information
- Project requirements and preferences
- Payment information (processed securely by third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location (country, city, region)
- Browser type and device information (operating system, screen resolution)
- Pages visited and time spent on the site
- Referring website or source
- A unique visitor identifier stored in your browser to ensure continuity of service
Live Chat Data
When you use our live chat feature, we collect and store:
- Chat conversation history (to ensure continuity when you return)
- Information you voluntarily provide (name, email, phone, project details)
- Your visitor identifier to link conversations across sessions
Your chat history is kept so that when you return to our website, you can continue the conversation where you left off. This data is stored securely and associated with your browser's unique identifier.
3. How We Use Your Information
We use the collected information to:
- Provide and improve our web design and marketing services
- Communicate with you about your projects
- Send relevant updates and marketing communications (with your consent)
- Analyze site usage to improve the user experience
- Comply with legal obligations
4. Cookies and Local Storage
We use cookies, local storage and similar tracking technologies to improve your experience on our website. You can control your cookie preferences through the consent banner or your browser settings.
Types of data storage we use:
- Essential cookies: Necessary for the website to function properly
- Visitor identifier: A unique ID stored in your browser to identify returning visitors and keep chat history
- Session data: Temporary data to maintain your session while browsing
- Analytics cookies: Help us understand how visitors use the site
- Marketing cookies: Used to deliver relevant advertising
Deleting data: You can delete your browser's local storage and cookies at any time to reset your visitor identifier and start fresh. This will also delete your chat history.
5. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist us with operations (hosting, analytics, payment processing)
- Legal authorities when required by law
- Business partners with your explicit consent
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under GDPR and applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of data
- Object to data processing
- Request data portability
- Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or for legitimate business purposes.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: hello@rebedesign.org
WhatsApp: +40 749 780 657
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.